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About Us The Workshop Online are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The Workshop Online
PO Box 40 Loughborough LE11 1PT United Kingdom
Phone: 01509 233133
Fax: 01509 218808
Email: shop [at] workshop-uk [dot] info
VAT number: GB 507 8941 22
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you are booking a Medlink or Workshop residential conference you must be at least 16 years of age at the time you attend the conference. If you are over 21 years of age, you must arrange your own accommodation, except on GEM courses. Ring us for more details before booking.

Your booking is accepted on the condition that for a residential conference you have read, and agree to abide by, the Terms and Conditions and Code of Conduct on the Medlink or Workshop website.

We accept credit or debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

For online individual conference bookings full payment must be made at the time of booking, except in the case of Medsim part payments. We accept Switch/Maestro, Visa, Visa Electron and Mastercard. I am sorry we do not accept American Express cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, your credit card numbers are encrypted using 128 bit encryption. They are sent directly to the PROTX Merchant Payment Provider secure servers. No credit card details are held on our website.
Guarantee We will always do our best to ensure you are completely satisfied with any of our conferences or other products you purchase from us.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01509 233133 (International +44 01509 233133) or fax us on 01509 218808 or write to us at PO Box 40 Loughborough LE11 1PT United Kingdom
Privacy Policy The Workshop Online do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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